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Peripherals

Seagate fixes failing drives

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Seagate fixes failing drives
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By David Hollingworth
Jan 20, 2009 | 6 Comments
Tags: Seagate | fixes | failing | drives

Firmware found to be at fault, hard drive fix posted.

Following on from last week's story on drives turning into very fancy bricks, Seagate has made a statement and issued a fix to the 'potential' problem.

According to Seagate:

"A number of Seagate hard drives from the following families may become inaccessible when the host system is powered on:

Barracuda 7200.11
DiamondMax 22
Barracuda ES.2 SATA

Once a drive has become affected the data becomes inaccessible to users but the data is not deleted. Seagate has isolated this issue to a firmware bug affecting drives from these families manufactured in December 2008."

Well, that must be a relief to affected owners! There is a guide to fixing the issue, and the software necessary for the process, here.

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931

http://www.atomicmpc.com.au/News/133025,seagate-barracuda-720011-drives-failing.aspx
 
 
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6 Comments
Thoughts on this article? Add a comment below.
Jeruselem
Jan 20, 2009 12:28 PM
 A few of the fixes are still "In Validation" mode.
bnew
Jan 20, 2009 2:45 PM
 If you have the 500GB model (ST3500320AS) DO NOT update your firmware to SD1A or you will likely brick your drive:

http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=5625&view=by_date_ascending&page=1
philo-sofa
Jan 20, 2009 11:29 PM
 Yeah they've taken down the fix as it broke 500GB drives and lord knows what else :S
SceptreCore
Jan 21, 2009 7:05 PM
 And certainly don't update it, if it wasn't manufactured in December.
praytella
Jan 21, 2009 9:02 PM
 And certainly don't update it, if it was manufactured by Western Digital!!
jack101
Apr 18, 2009 11:28 PM
 Well i bout a drive on January 09 and didnt update still drive failed -_- Completely useless too thank god for returns
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