Friday February 10, 2012 8:46 PM AEST

Valve shows customers love; gets it back in spades

By Justin Robinson
10:40 May 6, 2009 | 4 Comments
Tags: Valve | steam | love | aww | <3
Valve shows customers love; gets it back in spades

Valve shows gamers love, gamer wallets show Valve coinage.

Valve is one of the best gaming developers out there, pumping out addictively fun games such as Team Fortress 2, Portal and Left 4 Dead.

They're wildly successful too, with a digital distribution service that sends the games direct to your PC without having to leave your chair, but how can they keep this success going in the long run when they don't release a metric buttload of games?

In an interview that was a shock to absolutely no-one, the answer is that Valve simply supports their games for a long period of time.

Arstechnica shared some words with the VP of marketing, and here's essentially what their strategy is:

There is also no set strategy for what comes after launch. "The roadmap for every post-launch release, however, varies with each product. Development for Team Fortress Classic, for example, happened before HL1 shipped, and it was originally planned to be a paid add-on. Then, just before launch, the decision was made to add it to the first Game of the Year Edition, Half-Life: GoTY, and release it online, for free to existing owners of HL1."..."Keeping things a bit open allows Valve's designers freedom to consider what's working in the community and incorporate feedback into future releases."

Each update they apply to one of their games spikes sales, and draws old players back to the game; couple it with a slashed price or free trial and their numbers skyrocket.

Seeing that Blizzard also put in a similar amount of work with constant updates to titles like Starcraft, it's no wonder that this model of limited original games can be as sucessful or even moreso than a silly volume of them (*cough*EA*cough*).

Head over to the full interview at Arstechnica - it's a must-read for any gamer.

 

 
 
Behind the scenes with Mass Effect 3! GTX 560 VGA round-up! Essential Skyrim tweaks to improve your game! Plus reviews, news, hardware, more games, and easy to following modding guides for PC builders. ON SALE NOW!
4 Comments
nesquick
May 6, 2009 2:19 PM
Dam I thought this article was about companion cubes :( the picture is somewhat misleading.
TheFrunj
May 6, 2009 2:41 PM
It was about Valve showing love, what more love can they show other than their Companion Cube! :D

-JR
Rory K
May 6, 2009 3:18 PM
Loving those tags!

It's not really that surprising, because, as anyone will tell you, buying one game and then that game getting updated frequently is much better value than having to buy five different-yet-the-same games (i.e. the plethora of games released by EA Sports)
Tezlin
May 6, 2009 3:57 PM
It's true though, isn't it? Any game can become a great game if the designers follow through with suggestions from the public (besides a few games I can think of...)
Comments have been disabled on this article.
 
Latest Competitions
 
Atomic Magazine

Issue: 133 | February, 2012

Atomic is a magazine aimed squarely at computer enthusiasts, gamers, and serious PC upgraders.

Every month we bring you the latest reviews of new technology and PC components, in depth features on everything from overclocking to console hacking, and gaming previews and interviews.
 
Latest Comments
 
Latest User Reviews
Battlefield 3 is the new benchmark online FPS
90%
A very fun and realistic multiplayer ride.
 
Antec Kuhler 920 - liquid cool
90%
Antec Kuhler 920 silent but effientive out of the box no maintence water cooling kit
 
Antec's Lanboy Air - our new favourite case
90%
Antec Lan boy Air in red a very cool design
 
Antec's Lanboy Air - our new favourite case
90%
This product overall is awesome.
 
MSI's GT780 laptop as fast as it gets
90%
Nice laptop
 
 
Close Get the February, 2012 issue of Atomic mailed to you for $8.95, including postage.

SubscribeBuy nowDigital Version