NVIDIA's tight-lipped approach to insurance wins no battles

By The Inquirer
10:17 May 20, 2009 | 6 Comments
Tags: NVIDIA | lawsuit | insurance
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NVIDIA's tight-lipped approach to insurance wins no battles

Things get even thornier on the next bit, on Page 25, Paragraph m(1). That says that property damage from "A defect, deficiency, inadequacy or dangerous condition in "your product" or "your work"" does not qualify for coverage under the policy. That sounds like defective chips might not be covered because they are defective, not because they broke for some unknown mysterious reason that Nvidia won't say.

In the end, the whole sad story backs up what we have been saying since the early days of this whole Nvidia "bad bumps" defective chips fiasco.

Nvidia is knowingly covering things up, denying information to the people who need it, and stonewalling everything. The list of affected parts has grown longer and longer, the list of affected OEMs by now basically comprises the list of all of Nvidia's OEMs, and now it looks like the company's hope of an insurance payout are under threat.

The only common thread is that Nvidia simply won't tell the truth no matter what. Every public statement it has made, from sworn SEC documents to off -the-record claims, has been disproven, but still it carries on with its version of events, almost as though its reality trumps all others by force of will.

While this story is fairly well fleshed out now, the ability of Nvidia to dig its own grave deeper seems to be never ending. The allegations in the NUFI lawsuit are so farcical at times they stretch the ability to believe, unless you have been dealing with Nvidia before for a while. Then you'll recognise it as business as usual.

Note: NUFI/AIG was contacted twice for comments on this story. We have not heard back from them either time, but will update or follow up should they respond.

 

 
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6 Comments
TinBane
May 20, 2009 11:00 AM
Fuck, is it just me or is this entire farce just a tiny, little bit sad, given the size, age and experience nVidia SHOULD have in the market?
If the other OEMs are anything like Apple, their own authorised repairers will have been feeding technical readouts by their millions into a company database to sure-up the claims against nVidia. Given how integrated mobile GPUs are to system components on most laptops, it necessitates replacing the entire mainboard to fix. Not only is that expensive and wasteful, but it's tiring to the end users.
kungfutiger
May 20, 2009 4:31 PM
This is the latest in a long list of very questionable business practices that NVIDIA engages in.
They treat their customers with disdain and contempt. Blacklisting reviewers who truthfully report the shenanigans, renaming the slightly modified 8800gts twice with completely different names that confuse and mislead the consumer, and now this fiasco.

It's time to only recommend alternative products to NVIDIA. Most buyers wouldn't know about the behaviour of this company, so they buy what is recommended in magazines or by friends with top notch machines. If those friends only recommend an alternative product because of this "don't give a rats arse about the customer" attitude, then perhaps NVIDIA would get the message that enough bullshit is enough.
MrPodgy
May 20, 2009 8:43 PM
I did buy a Nvidia 8400GS and really it seems ok to me ... im more a what i like i buy kinda person i never really go for reviews but this is really sad to think that the Big Dawgs of graphics have given up the ghost and are producing cards that have faults which is starting to turn my opinion that this company is starting to become 2nd rate. next time i'm getting an ATI and submersion cooling it, saves on costly house fires!!
Dan_Brisbane
May 20, 2009 8:55 PM
I had enough of their Shenanigan's months ago, and made a decision not to buy their products in the future. Besides, ATI have been putting out some good cards lately and parent company AMD could do with the financial support and keep Intel honest.
Argotha
May 21, 2009 8:28 PM
So let me get this straight.
NVidia is purposely trying to destroy its reputation and market share?!
someon3
Oct 8, 2009 9:44 PM
It was trying and it failed
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