Saturday November 21, 2009 7:39 PM AEST

World of Warcraft users hit with fake charges

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World of Warcraft users hit with fake charges
By The Inquirer
Aug 3, 2009 | 7 Comments
Tags: World | of | Warcraft | users | fake | charges

WoW player accounts suspended.

The legions of World of Warcraft are finding their accounts suspended because they apparently owe cash to an outfit called Payment One.

Forums are abuzz with complaints from players claiming that their accounts have been suspended because of charge-backs filed against them by Payment One.

The scary thing is that most of the users have never heard of Payment One and when they try to get in touch with the outfit no one will talk unless they settle their bill.

According to Ars Technica players have received the following message when trying to figure out why their account is currently inaccessible: "Access to the World of Warcraft account *********, has been temporarily disabled due to a chargeback filed against the account's past payment(s) which were billed to a telephone number via PaymentOne."

Payment One is a payment service provider and has a system in place to bill players' ISP accounts for their WoW subscriptions.

Charge-backs are to protect punters from dodgy retailers. Exactly why and how these charge-backs were applied to the aforementioned accounts has yet to be determined, but they've caused the accounts to have negative balances with Blizzard.

But most of the punters say they have never used Payment One or signed up for the company's services. Those who have used them had cancelled them.

Payment One has been in hot water before over accusations of dodgy billing. Apparently WoW players who have got through to the outfit say it seems unwilling to help players reach a solution that doesn't involve simply paying these unauthorised charges.

Question is, what is Blizzard doing about protecting its users? [SFX: wind, tolling bell and rolling tumbleweed]

 

 

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7 Comments
Thoughts on this article? Add a comment below.
predator88
Aug 3, 2009 12:46 PM
hahaha..then dont play WOW..simple problem is solved
Lazzarus2nd
Aug 3, 2009 1:22 PM
Haha you can imagine all these half starved pasty white dudes stumbling outside for the first time in years to blink dazedly up at the sun.....
DiStOrTeD
Aug 3, 2009 1:42 PM
Im not a fan of wow.
But I must say the first two comments here are shit.
ckalin
Aug 3, 2009 3:49 PM
funny as it might be, it's a serious issue for blizzard if they don't rectify this soon.

From what i understand it's basically people paying their phone bills which had their WoW subscription included via Payment One. (Phone Company pays Payment One). Payment One pays Blizzard for that user. Now Payment One has taken the money back from Blizzard and so Blizzard has negative balances against all these users.
SO Blizzard now suspends accounts until user pay directly Blizzard (registerd money order kinda thing) the owing amount, which i saw in one instance as being 4x$14.99US, before they can reactivate their accounts.
These users have already paid these amounts and their phone companies also paid these amounts already...
..it's a real shit fight for these people..
look out for the lawsuits that might come out of this
Hoonbernator
Aug 3, 2009 4:09 PM
Hmm did Payment One chargeback credits to pay other debts? They must be in dire straights to upset such a large beast.
smakme7757
Aug 3, 2009 11:42 PM
@Lazz, unnessasary and just damn right wrong. why dont we just say:

"Haha you can imagine all these half starved pasty white dudes stumbling outside for the first time in years to blink dazedly up at the sun....."

About all of us "Nerds" who frequent the atomic forums :S, But i guess 98% of us don't fit that profile ;)

On topic though, i dont think there is anything wrong with what blizzard is doing. Their money got taken away from them so they are doing the only thing that they can do at this point in time.

Although i think blizzard should put pressure on 'Payment One' to help resolve the issues for the people who are wrongfully being charged back.

In the end though its much easier to just pay with your credit card on the spot and dont bother will a 3rd party.
smadge1
Aug 5, 2009 6:53 AM
Don't get between a WoW player and their WoW. heads will roll lol
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